Privacy Policy

Zevin.ai ("Zevin," "we," "us," or "our") operates the website located at zevin.ai and related services. This Privacy Policy explains how we collect, use, and share information when you use our services.

Information We Collect

Information you provide: When you sign up for our waitlist or create an account, we collect your name, email address, company or store name, and any other information you choose to provide.

Usage data: We automatically collect information about how you interact with our services, including IP address, browser type, pages visited, and referring URL.

Store data: If you connect your e-commerce store, we access product catalog information (titles, descriptions, prices, images) necessary to provide our services.

Third-party LLM integration data: We collect data provided to us through third-party integrations with large language models (LLMs) such as ChatGPT, Google Gemini, and Claude. This includes query and interaction data used for analytics purposes to help improve product recommendations and measure performance.

How We Use Your Information

• Provide, maintain, and improve our services
• Communicate with you about your account and our products
• Send you updates, marketing communications, and other information (you may opt out at any time)
• Monitor and analyze usage trends
• Detect, investigate, and prevent fraudulent or unauthorized activity

Sharing of Information

We do not sell your personal information. We may share information with:

• Service providers who assist us in operating our services (e.g., hosting, analytics)
• AI platforms — we share product catalog data (not personal data) with AI providers to enable product recommendations
• Legal obligations — when required by law, regulation, or legal process

Data Security

We use commercially reasonable measures to protect your information. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

Cookies

We use cookies and similar technologies to maintain sessions, remember preferences, and understand how our services are used. You can control cookies through your browser settings.

Your Rights

You may request access to, correction of, or deletion of your personal information by contacting us at hello@zevin.ai. We will respond to your request within a reasonable timeframe.

Children's Privacy

Our services are not directed to children under 13. We do not knowingly collect personal information from children under 13.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on our website with a revised effective date.

Contact Us

If you have questions about this Privacy Policy, contact us at hello@zevin.ai.